It has secured refund commitments from a number of holiday firms, including Love Holidays,, Virgin Holidays, Tui UK, Sykes Cottages and Vacation Rentals, although in recent days the Guardian has heard from a consumer who is still waiting for their money. The CMA has written to more than 100 package holiday firms to remind them of their obligations to comply with consumer protection law. checking Teletext, visiting their local travel agent and talking to friends about. Thursday’s announcement is the latest action by the watchdog in relation to holiday cancellations and refunds. Customers looking for information on possible holiday destinations. “We’ll be engaging with Teletext to establish whether the law has been broken and will take further action if necessary.”Ī spokesperson from Truly Travel which operates the Teletext Holidays brand said: “Despite the adverse conditions that the travel industry faces and the lack of industry-specific support provided by the government, the business continues to work hard to process refunds as quickly as possible and will work closely with the CMA in order to reach a satisfactory outcome for all our customers as quickly as possible.” Why wait for that holiday Our Spring Clearance deals offer some of. Andrea Coscelli, the chief executive of the CMA, said: “We understand that the pandemic is presenting challenges for travel businesses, but it is important that the interests of consumers are properly protected and that businesses comply with the law. To keep us all entertained during social isolation, weve been reminiscing about our.
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